Optics Planet Reviews - Is Optics Planet Legit? All You Need To Know

By Gets Coupon Team - April 6, 2023

Table Of Contents

- What Is Optics Planet？

- Is Optics Planet Legit?

- Where Is Optics Planet Located?

- Optics Planet Pros And Cons

- Optics Planet Reviews From Real Customers

- Optics Planet Coupon Code

- Optics Planet Shipping And Returns

- Optics Planet FAQs

- Optics Planet Order Tracking

- Optics Planet Customers Service Information

- Conclusion

What Is Optics Planet？

Optics Planet is an online retailer that specializes in providing a wide variety of products related to optics, such as binoculars, telescopes, sights, scopes, and other related accessories. They also offer a range of outdoor gear, including camping equipment, hunting and shooting gear, tactical gear, and apparel.

OpticsPlanet was founded in 2000 and has since become a leading online destination for outdoor enthusiasts and professionals seeking high-quality gear and equipment.

Is Optics Planet Legit?

Yes, OpticsPlanet is a legitimate company. They have been in business for over two decades and are a well-known and respected retailer in the optics and outdoor gear industries. They have a large customer base and positive customer reviews, indicating that they are a dependable and trustworthy retailer.

√ OpticsPlanet.com is also accredited with an A+ rating by the Better Business Bureau (BBB), which further validates their credibility and trustworthiness.

√ Optics Planet has existed over 22 years. Optics Planet.com was launched in 2000.

√ Optics Planet's official website - OpticsPlanet.com SSL(Secure Sockets Layer) certificate is valid.

√ Optics Planet is popular on mainstream social platforms.

√ Optics Planet has 144,781 followers on Facebook.

√ Optics Planet has 86K followers on Instagram.

√ Optics Planet has 51.3K subscribers on YouTube.

√ Optics Planet has 24K followers on Tweet.

Where Is Optics Planet Located?

Optics Planet is based in Northbrook, Illinois, USA and ships products worldwide.

Optics Planet Pros And Cons

Pros:

Wide selection of products

Optics Planet offers a huge selection of outdoor gear and equipment, including optics, firearms, hunting gear, and more.

Competitive prices

OpticsPlanet’s prices are generally competitive with other online retailers, and they often run sales and promotions that can save your money. You can always find deals on their homepage.

Optics Planet has a wide range of prices. You can even find the items below $1! However, you can choose your right items easily at Optics Planet.

Free Shipping

Optics Planet offers free value shipping for orders over $49 to the contiguous 48 states, DC, and to all U.S. Military APO/FPO/DPO addresses.

30 Days Guarantee

Optics Planet promises that all orders can be freely returned if you’re not 100% satisfied with your purchases on certain conditions.

Good customer service

Optics Planet has a reputation for good customer service, and they offer a variety of ways to get in touch with their support team, including phone, email, and live chat.

Military discount

Optics Planet offers a 5% discount to active-duty military personnel, veterans, and their families.

Cons

The shipping time is a bit long.

Although items are shipped from the USA, customers who want to take advantage of free value shipping over $49 may expect to receive their shipment in 10 business days.

However, according to feedback from real buyers, many of them received their goods half a month or even a month later.

Optics Planet Reviews From Real Customers

Optics Planet APP Ratings

Optics Planet has been downloaded over 100,000 times and got 4.0 out of 5.0 based on 658 reviews on the Google Play Store.

Optics Planet got 4.9 out of 5.0 based on 8K ratings.

For APP users, they most satisfied with Optics Planet’s outstanding customer service, high quality and cheaper prices.

Optics Planet Reviews on Trustpilot

Optics Planet got only 1.4 out of 5.0 based on 696 ratings on this platform. 91% of people gave Optics Planet 1 or 2 stars.

It’s noting that the most of unsatisfied comments mentioned the terrible shipping. The shipping time is really long. Meanwhile, some customers even didn't receive their ordered items.

Optics Planet Reviews on resellerratings.com

Optics Planet got only 1.0 out of 5.0 based on 13,278 ratings on this platform! That means most of people are not satisfied with their purchase.

I scrolled many comments of low scores and found that consumers were not satisfied with their shipping time. It took longer than Optics Planet official promised.

Optics Planet Coupon Code

Optics Planet Shipping And Returns

About Optics Planet Shipping

It’s free when you purchase $49 or more. But this value shipping method will take you around total more than 14 days to received your package.

If you expected receive your items earlier, you can choose Standard Shipping, Expedited Shipping, Two-Day Shipping or One-Day Shipping. The costs it different for different shipping method. And it depends on your location and package weight.

About Optics Planet Returns

Optics Planet's return policy allows customers to return most items within 30 days of delivery.

There are a few requirements for us to accept a return:

1. The item must be returned in NEW condition (not used, worn, broken, mounted, etc.)

2. The item must be returned in the original manufacturer's packaging with all original contents (such as instruction manuals, accessories, and additional components)

3. If the item is part of a kit or bundle, the entire kit or bundle must be returned

4. Any free gifts or promotional items shipped with the item must also be returned (for example, a free lens cloth that came as a gift with a binocular)

5. Some items are not eligible for return in any case or have additional limitations (exceptions listed in later sections)

6. If the free gift associated with the item was a gift certificate, OpticsPlanet Bucks, or other similar items, that free gift will be voided as part of the return process. If it was already used, we reserve the right to refuse the entire product return or refund the customer less the amount utilized from the free gift.

Optics Planet is unable to accept returns or exchanges for the following:

1. All items marked as Final Sale at time of purchase.

2. Ammunition

3. Airsoft Products

4. Installed goods, e.g., a riflescope mounted and/or assembled onto a firearm

5. All stabilizing braces for firearms (including but not limited to pistol braces and arm braces)

6. Oversized items, e.g., gun safes

7. Hygienic products, e.g., mouth-blown game calls, personal protective equipment, respirators, and masks

8. Hazardous items (as marked on our website)

9. Safety products, e.g., climbing gear or helmets

10. Food products, e.g., dehydrated foods, MREs, energy consumables, supplements, powders, etc.

11. Binary Triggers

12. Customized or personalized products

13. Special order items, including promotional and corporate merchandise

14. PPE, protection devices, health supplies and cleaning supplies

Currently, Optics Planet charges restocking fees on the return of:

1. Electronic products

2. Items removed from plastic blister packaging, e.g., lamps, film, batteries, memory cards, etc.

3. Laboratory items

Optics Planet FAQs

Here are some frequently asked questions (FAQs) about Optics Planet:

1. Does Optics Planet price match?

Yes, Optics Planet offers a price match guarantee. If you find a lower price on an identical product from a competitor, Optics Planet will match the price.

2. How long does Optics Planet take to ship?

The shipping time depends on the product's availability and the shipping method selected. Optics Planet typically ships orders within 1-2 business days. Standard shipping usually takes 3-5 business days, but expedited shipping options are available for faster delivery.

3. Does Optics Planet offer free shipping?

Yes, Optics Planet offers free shipping on select items, and they also offer free shipping on orders over a certain amount. The free shipping threshold varies depending on the product and location.

4. Does Optics Planet have a physical store?

No, Optics Planet is an online retailer and does not have a physical store. However, they do have multiple warehouses located throughout the United States to ensure fast shipping.

5. Does Optics Planet offer international shipping?

Yes, Optics Planet offers international shipping to a limited number of countries. However, international shipping can be expensive, and customers may be responsible for customs fees and other import charges.

6. Does Optics Planet have a warranty on their products?

Yes, Optics Planet offers a warranty on most of their products. The length and terms of the warranty vary depending on the product and manufacturer. Customers should check the product description for warranty information or contact customer service for assistance.

7. Does Optics Planet offer a military discount?

Yes, Optics Planet offers a 5% discount to active-duty military personnel, veterans, and their families. To receive the discount, customers must verify their military status through ID.me.

Optics Planet Order Tracking

You can freely track the status of your Optics Planet order by following steps:

Step 1. Log in to your Optics Planet account.

Step 2. Click on the "My Account" button in the upper right-hand corner of the page.

Step 3. Select "Order History" from the drop-down menu.

Step 4. Find the order you want to track and click on the order number to view the details.

If you have any questions or concerns about the status of your order or tracking information, you can contact Optics Planet's customer service team for assistance. They can provide additional information or assistance with tracking your order.

Optics Planet Customers Service Information

Optics Planet Toll-Free: +1-800-504-5897

Optics Planet Intl.: +1-847-513-6201

Optics Planet Fax: +1-866-534-3097

Optics Planet Email: [email protected]

Optics Planet Address:

OpticsPlanet, Inc.

3150 Commercial Avenue

Northbrook, Illinois 60062

9AM-7PM CT Mon-Fri
9AM-5PM CT Sat-Sun (Chat & Email Only)

Conclusion

Optics Planet is a legitimate online retailer that has been in business for over two decades. They offer a wide selection of outdoor gear and equipment, including optics, firearms, hunting gear, and more. Their prices are competitive and they offer free value shipping for orders over $49 to the contiguous 48 states and DC.

Optics Planet has a reputation for good customer service, and they offer a 30-day return policy for most items. However, some customers have complained about long shipping times, and reviews on Trustpilot and resellerratings.com have been generally negative due to shipping issues.

Overall, Optics Planet is a reliable and trustworthy retailer that offers quality products at competitive prices, but customers should be aware of the potential for longer than expected shipping times.